How can I change the Head Height and Vacuum Strength to work properly with my paper?
You may need to change the Head Height and/or Vacuum strength to work properly, particularly with a non-Canon paper. If the paper is very thin (e.g., 4 mil), you may need to decrease the Vacuum Strength to Weak to avoid printhead strikes. If the paper is too thick, you may need to increase the Vacuum Strength to Standard or Strong. If you are still getting printhead strikes increase the Head Height. A setting of "Automatic" for Head Height causes the printer to physically measure paper thickness and set the height of the printhead accordingly. If you are getting printhead strikes you probably need to try a setting of High or Highest. See also pages 49-50 in printed IPF5000 Reference Guide that came with your printer.
To set the head height, you have to go to the Printer Control Panel and set it under the paper type as follows:
Menu button -> Med. Detail Set. -> Select media type you want to change setting for -> Head Height
Note: you can set Vacuum Strength in a setting adjacent to the Head Height setting. The problem with setting the head height or vacuum strength for a media type in the printer control panel is that it will remain that way until you change it back. In earlier versions of the plugin (before 2.03 anyway) you could set the Vacuum Strength from the Plugin using the "Set Button" on the Main Tab. This function has been removed.
How can I change the Head Height and Vacuum Strength to work properly with my paper?
You may need to change the Head Height and/or Vacuum strength to work properly, particularly with a non-Canon paper. If the paper is very thin (e.g., 4 mil), you may need to decrease the Vacuum Strength to Weak to avoid printhead strikes. If the paper is too thick, you may need to increase the Vacuum Strength to Standard or Strong. If you are still getting printhead strikes increase the Head Height. A setting of "Automatic" for Head Height causes the printer to physically measure paper thickness and set the height of the printhead accordingly. If you are getting printhead strikes you probably need to try a setting of High or Highest. See also pages 49-50 in printed IPF5000 Reference Guide that came with your printer.
To set the head height, you have to go to the Printer Control Panel and set it under the paper type as follows:
Menu button -> Med. Detail Set. -> Select media type you want to change setting for -> Head Height
Note: you can set Vacuum Strength in a setting adjacent to the Head Height setting. The problem with setting the head height or vacuum strength for a media type in the printer control panel is that it will remain that way until you change it back. In earlier versions of the plugin (before 2.03 anyway) you could set the Vacuum Strength from the Plugin using the "Set Button" on the Main Tab. This function has been removed.